Gilson Connect
Gilson is committed to doing our part to simplify the laboratory experience for scientists. Recently, we have enhanced our e-commerce platform to offer a more convenient and streamlined shopping experience for those ordering lab tool essentials. Customers can now access their unique Gilson price list, receive special offers, use quick ordering functions, see full transaction history, and view and pay their invoices online. By simplifying the ordering process, we aim to enhance customer satisfaction and make it easier for scientists to focus on their research.
It’s now even more convenient and cost-effective to shop online at Gilson.com. Customers should expect to find these new benefits:
To see all purchasing details, customers can link their existing accounts to an online profile by visiting www.gilson.com/default/customer/account/linkaccount/. Dedicated Gilson representatives are ready to support customers during this transition period.
How are these new features different from the existing website?
In addition to the core Gilson.com website, where customers can already order over 2,500 different products and spare parts, customers will now have a single place to view their entire transaction history with Gilson and download those documents. They will be able to use a variety of tools to help them order, create favorite product lists, view their unique pricing and even add colleagues with different permission levels, giving more lab team visibility.
Can my online profile be linked to an existing Gilson account?
Yes! Customers will need three pieces of information: 1) Customer Account Number, 2) Shipping Number, and 3) Account Email Address. If a customer's account is inactive, they must contact Customer Service to reactivate it before linking it to the Customer Portal.
How do new customers create an account?
Customers can create a new account by completing the form online www.gilson.com/default/customer/account/apply/.
Do I need an account to buy on Gilson.com?
No, customers can use the website as a guest. However, guest customers will not be to see all their transaction history or have the benefits listed above without a profile.
*The credit card payment option and associated 5% discount on online card purchases is not currently available in Switzerland.
